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Our commitment to accessibility

Colle Clinic BV wants everyone to be able to easily consult the information on this website, including visitors with visual, auditory, motor, or cognitive impairments. This statement describes the efforts being made to achieve this and how you can report a problem.

This statement applies to the website www.drcolle.be.

Target standard

As a private healthcare practice, we are not subject to the legislation that obliges government agencies to provide accessible websites. We undertake this commitment voluntarily. We strive to meet the WCAG 2.1, level AA guidelines, the international standard for web accessibility.

We do not claim that the website fully meets that standard in every respect and at all times. The site is periodically reviewed and improved where shortcomings are identified.

Known points of attention

  • Certain images do not yet have a fully descriptive alternative text.
  • Some embedded third-party components, such as maps and the appointment system, fall outside our control and follow the accessibility rules of their respective providers.
  • Documents in PDF format are not all optimized for screen readers.

Reporting a problem

Are you experiencing a barrier when using this website, or do you need information in a different format? Please let us know. We will provide you with the requested information through another channel and include your report in the next round of improvements.

We aim to respond within ten working days.

If you are not satisfied with our response

If you receive no response or an unsatisfactory one, you can contact the Federal Ombudsman, Leuvenseweg 48 bus 6, 1000 Brussels, or Unia, the Interfederal Centre for Equal Opportunities, Koningsstraat 138, 1000 Brussels.

Improvement plan

We are planning a substantive update of this website in the coming months, during which accessibility will be further improved. Particular attention will be paid to alternative texts for images, color contrast, and keyboard navigation.

Preparation and revision

This statement was prepared on May 18, 2026, and last revised on July 25, 2026, based on an internal assessment of the website.